Services / 04

Make the control visible before the examiner asks for the record.

The procedure says one thing. The last exception says another. Recon items have carried forward, callback records are inconsistent, and the examination file is being assembled from memory.

Book an operating review

What we actually do

Compliance

01

A reconciliation review pack

Three-way trust account reconciliation, daily recon discipline, outstanding-items aging, preparer and reviewer records, and a documented path for unresolved exceptions.

02

A funding-control map

Callback verification, dual authorization, positive pay where applicable, permission ownership, and records showing how exceptions are escalated. Implementation is coordinated with the client and its bank.

03

An examination evidence index

Required records identified with the client’s advisers, the record owner, its source, and the outstanding gap. Separate an absent record from a process that is not operating.

04

A business-specific posture inventory

Document the company’s license and bond posture, EAFC fidelity coverage where applicable, and the relevant regulatory setting. DFPI-regulated independent escrow, title/DOI settings, and broker- or lender-controlled escrow are not treated as interchangeable.

Operating measure

What changes

Operating measureWhat we track
Outstanding-items agingCount and value by age, cause, owner, and documented resolution status.
Review evidenceAgreed controls with a current preparer, reviewer, and retrievable supporting record.
Remediation ownershipOpen gaps with an assigned owner, next action, and agreed review date.

Measures are agreed from your baseline. These are evaluation criteria, not promised results.

Next

A representative engagement

Scope

Identify the business model, applicable review, and the advisers responsible for interpretation.

Trace

Follow a sample from written procedure through actual execution and supporting records.

Close the gap

Assign the operating remediation, then review whether the evidence and routine hold.

Illustrative sequence. Scope and timing depend on the office, access, and the issue.

Start with the operating facts

Your next chapter starts with a clearer plan.

Bring the stalled handoff, the margin question, or the control that keeps you up. We’ll put the next steps in order.

Book an operating review